Electronic Merchant Systems is a large national direct credit card processor headquartered in Cleveland, OH. I am the Office Manager for the New York State office right here in Rochester. For the past 15 years we have been providing local service and support to our merchants. What this means for merchants that work with EMS is that they have a partner invested in their business and its success, we are always a phone call away and can be on site as needed. If you have any questions please feel free to reach out by phone or email anytime, please know you will never feel pressured, our motto is We Educate, You Decide.