Small Business Success Series: Customer Service - Tools of the Trade
Greece Chamber Small Business Success Seminar
Customer Service: Tools of the Trade
Presenting Sponsor: Bryant & Stratton College
Track Sponsor: USA Payroll
Join us for an exciting 90-minute Small Business Success Series Seminar on September 20th from 7:30am - 9:00am in the Greece Chamber Conference Room. Todd Schirmer, Vice President / Manager of Northwest Savings Bank in Greece, NY will present: Customer Service: Tools of the Trade.
Learn how to treat your customers as though they were your guests through introductions, creating a welcoming atmosphere and more. The importance of understanding a customer's need through actively listening, asking the right questions and educating your customers will be covered. And finally, how to provide your customers with the right solutions will be the wrap-up in this very exciting 90 minute seminar presented by Todd Schirmer,
Date and Time
Tuesday Sep 20, 2011
7:30 AM - 9:00 AM EDT
Tuesday, September 20th, 2011
7:30am - 9:00am
Location
Greece Chamber Conference Room
2496 West Ridge Road, Suite 202
Greece, NY 14626
Fees/Admission
$15 for Greece Chamber Members
$25 for non-members
(all fees include the seminar and continental breakfast)
Website
Contact Information
Terry Hogan
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